My Wedding Experience
My family and I were pleased the moment Kirk showed us the venue. He was an amazing coordinator from the beginning to the end. No matter how many emails I sent to him he was ALWAYS willing to make adjustments. He was always available when I called which made me feel so at ease. My mom and I would have our daily wedding calls and she would tell me to ask Kirk and question and I would tell her I am sure he would say yes, and indeed he always did. Cecelia and the banquet staff were just as amazing as Kirk. She went above and beyond to make sure our guests and I had everything we needed. She made us feel like family. My new husband and I were just so grateful to have meet such a kind and generous person. I would also like to acknowledge the front desk, housekeeping, and the nice bellman for taking care of us. The Crowne Plaza Universal has put together a team who truly cares about their guests I could only give 5 stars but our experience was truly 1000 stars.
ENJOYED MY TIME AT THIS HOTEL. GREAT STAFF THAT WILL HELP YOU WITH THE DESIRES OF YOUR HEART. SO A RELAXING LOUNG AREA. THE BEDS ARE JUST RIGHT. NOTHING TO COMPLAIN ABOUT MY STAY WAS JUST RIGHT, WONDERFUL!!