so cool and pretty
Decided to stay outside of Disney where we typically stay The Grand Floridian. The location is very near everything in Orlando without being locked down in Disney. Great restaurants and access to all the other great Orlando attractions. Valet parking was a bad choice. All the spaces in the lot are easily accessible to the hotel. The parking fee is way overcharged. I am actually offended to pay to park where there was no security and paying a lot for rooms. The concierge is easy to confuse with Time share sales people. That was annoying. The restaurant was excellent most of all Kim the server in the mornings. Her and the entire team made our stay very special. The breakfast buffet is a good deal. The room on the executive level was nice, The AC is very noisy right above the bed and one side of the bed gets very cold and not the other. The room was nice. Poor lighting in the shower. Large bathroom and a sitting room. The entire property was very clean and the room was spotless. The curtain did not close all the way and that allowed light in in the mornings.We will stay here again should the rate be inline with the amenities and include parking.
Manager at , responded to this review
February 4, 2016
Thank you for your very complete review of the property and recognizing Kim and our other team members for their excellent service. We truly appreciate you critique and will take steps to addres